ISETT SETA Accredited Training Center hosts OTEL’s VoIP Certification Course.
Courseware
Brief Overview
- Introduction to Telecommunications
- Present telecommunications in SA …….Fixed line & mobile
- The new networks in SA…………..NGN’s
- Introduction to VoIP
- Understanding SIP based VoIP
- LAN’s , WAN’s & IP backhaul…..the role of the ISP
- Introduction to VoIP hardware / software ( customer premises equipment) …..
- Phones, routers, PBX, gateways, soft switches & SIP clients
- The O-Tel services…..1Cloud, SIP Trunk, FoIP, Call Centrex
- O-Tel specific backhaul services…..IPC, NGN
- Offering O-tel services to the client
- Navigating the O-Tel control panel
- Creating O-tel accounts & services
- Understanding the vendor equipment ‘How to’s ‘
- Practical workshops ……creating live systems and registering devices on the O-Tel network (includes practical assessment)
- Diagnostics and fault finding
- Introduction to customer training………including user guides
- Written Assessment
Students Testimonials
“Done with excellence and dedicated training skill. Well worth it and the money spend. Training was done with passion and understanding. The VoIP course was well presented. Will be recommended to anyone interested in VoIP.” ~Alan Strydom of Alco Communications
Donald Oloo of Durban Based Basizi Data Solutions thought the trip was well worthwhile “The course was well presented and would recommend it to others”
ABC Cellular’s Zubair Ebrahim endured the Ramadhan fast to take his primarily cellular business into Unified Communications ‘Very informative and very helpful presenter overall. I am happy with the course content and the practical applications thereafter’
“Very good, Paul knows what he’s talking about and has practical experience in the area of VoIP so it’s a practical experience versus only theory training” ~ Deon Basson, B&D Systems Engineering
“I have truly learnt so much in this training. I didn’t know a lot about telecommunication, but Paul showed/educated/taught me a lot more including networking. It was amazing, it was an eye opener. It taught me a lot in communication and interacting with other people. Paul is a great trainer/educator. Would love to attend the up and coming future training.” ~ Mahlapane Motsoeneng- Central Johannesburg College IT Graduate.
“Well informed trainer and also his VoIP knowledge made the training interesting and informative. My VoIP and IT knowledge was stretched. Many thanks.” ~ Ben Nkunn- Bennish Projects
“This has been a joy ride I will not forget, as I’ve gained so much knowledge that the world is bound to come across or stop a very high thank you to Mr Paul Colmer. He has given me the chance of a lifetime. Thank you” ~ Keith Sithole- Central Johannesburg College Graduate
“Being the first time attending a technical and detailed training of this magnitude, I am leaving here being equipped to start my journey in VoIP and more, especially grasped the jist of what I came here for.. I find OTEL Africa and Compulink’s partnership taking the telecommunication industry to another level. Paul presentation was EXCELLENT.” ~ Albert Dikyale- Cygninet
“Excellent! Pauls presentation of the course was superb and simplistic. He exceeded my expectations in every way. I feel educated, motivated and confident to take on the world. Thank you Paul for an excellent course.” ~Richard Chadwick- Layer 3 Networking
