Services

1Cloud Hosted PBX

The key word today is ‘UNIFIED COMMUNICATIONS’. What’s that, you ask? In simple terms, it’s the integration of real-time communication services, such as IP Telephony, Video Conferencing, Presence Information, Call Control, Instant Messaging (chat), Speech Recognition

SIP Trunk

SIP trunking provides access to and from the Public Switched Telephone Network (PSTN) over the Internet Protocol (IP). Unlike in traditional telephony, where physical wires were once delivered from the telecoms company to a business, a SIP trunk operates over an existing broadband or leased line allowing a company to replace their traditional fixed PSTN lines with PSTN connectivity via a SIP trunking service provider, such as O-Tel Telecom.

Centrex Call Centre

Centrex Call Center O-Tel inbound call centre includes world class queuing facilities

Leased Line

Leased Line Fibre, Copper

Fax over IP

The Fax over IP product has been divided into 4 types of services:
1- Fax to E-mail = This service is used when a sender uses his fax machine and sends a fax to your O-Tel SIP Extension telephone number.
2- E-mail to Fax = No need for a Fax machine anymore. Simply email your PDF, TIFF or JPG document to the Fax number and your fax wil reach its destination with a confirmation!
3- Web to Fax = For 1Cloud Hosted PBX clients who use their O-Tel VoIP Portal regularly (to check voicemail, call recordings etc), you can now send a fax from your web browser! Attach the file, enter the number and a fax can be sent within seconds. The Paperless Office dream being realized!
4- Fax to Fax = For users of Conventional fax machines, send and receive fax with O-Tels FoIP service.