September 4th, 2010
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Automated Billing

Posted on Jun 06 in Sign Up!by Press OfficerPrint

We all know billing can be a complicated task, but you can eliminate the difficulties by choosing  O-TEL BILLING by O-Tel Africa. Designed for ISP and VoIP providers in need of both one off & recurring billing,  O-TEL BILLING  gives you the freedom to manage your business from anywhere and co-ordinate multiple staff to completely automate and provide real time processing through an intuitive and easy to use interface.

Supporting billing in multiple currencies concurrently,  O-TEL BILLING allows you to generate estimates, one-off invoices and setup recurring billing charges for any cycle you require. It will also track all the payments made to you through supported gateways and send reminders, overdue notices and suspension warnings for unpaid bills.

Each client profile contains a summary showing the key information from their account, including stats like the amount they are due or in credit, all products/services they have ordered, their group setting, any notes staff have created, any emails that have been sent and more… This enables staff to get a complete view of each customer and manage them more efficiently.

Flexible options allow you to offer free, one time or recurring prices, prorata billing, custom fields, options for certain features or addons on an ala carte basis, automated upgrade paths to cross sell related products, free domain promotions with selected billing terms and more. You can also offer promo codes to your customers that apply to specific cart items only.

O-TEL BILLING provides the ability to submit register, transfer & renew requests to an integrated registrar – automatically when you get paid or waiting for manual authorisation – without even leaving  O-TEL BILLING. But that’ s not all,  O-TEL BILLING will also allow you and your clients to view/change nameservers and view/change whois info as well as the ability to turn locking on & off and retrieve a domains` EPP code.

Including ticket support, a knowledgebase, downloads repository, announcements & network issues notification pages, O-TEL BILLING can provide for all your clients needs. The ticket system will import emails from designated email addresses to allow any staff member to quickly and efficiently deal with the emails received.

While packed with features, we take great care when implementing them to do so in such a way that avoids bloat or over complication. So by providing separate interfaces for both customers and staff, this allows the menus and options offered to be tailored to the user providing an intuitive and user friendly environment with easy access to all available management features.

The statistical reports and graphs are designed to give you a complete picture of your business. These include monthly revenue, income forecasts, support reviews, server revenue, etc… Supplied with over 15 open source reports by default, this means you can customise the defaults and add your own for further analysis.

With language files, modules, action hooks and templates making use of CSS for styling,  O-TEL BILLING is easily customisable and extensible. You can create your own server, domain, gateway & admin modules to integrate and automate with remote service providers and use hooks to perform actions in other software’ s when certain events occur within  O-TEL BILLING. 2 templates are supplied by default – a basic styling easy to integrate version and a portal version designed to be used as is.

O-TEL BILLING is designed to be a complete solution from the end user submitting an order, to setting up the account, to invoicing for renewals, to requesting support, to cancellation. If you want automation and efficiency, then O-TEL BILLING is for you.

Browse through our demo billing site now!

Site access:
Username: demob
Password: demob

Order the package online today! Go to our Order Cart and select the payment package of choice.

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