Thursday, December 17, 2020

Agent Newsletter-Dec 2009-Part 5

Fault Reporting Agents should do internal fault reporting prior logging in a fault. Much time can be saved if the correct fault report is logged. Below are a few things to do before calling in the fault. You may also test line speeds at these two websites: www.speedtest.net http://www.iburst.co.za/default.aspx?link=account_speedtest Bad call quality, calls cutting. Noise on the line, [...]

Thursday, December 17, 2020

Agent Newsletter-Dec 2009-Part 4

Last Mile Connectivity Most fault reports coming in are of: Bad call quality, and calls cutting. O-Tel servers are monitored 24/7/365. We have preventative measures on it too. Should something happen at server level, we always have other servers to forward calls to, or preventative maintenance measures to avoid downtime. The above common reports are due to South [...]

Thursday, December 17, 2020

Agent Newsletter-Dec 2009-Part 3

O-Tel Services O-Tel has various service offerings, and more to come. Currently these are the services we have on offer: VOICE Service- Our most popular service. O-Tel provides Interconnection between carriers. Using the current infrastructure of telecom specialists, O-Tel is fast growing by signing on SME’s and Corporates onto their network. With an average of a 41% saving [...]

Thursday, December 17, 2020

Agent Newsletter-Dec 2009-Part 2

CORE Server With the expected growth in 2010, and after my visit to other carriers in Europe whom are using the same servers as O-Tel, I have learnt much on how to optimize the capacity. One carrier is currently running over 20 servers, each maxed at 10 000 extensions. O-Tel server capacity is currently at 16%. So [...]

Thursday, December 17, 2020

Agent Newsletter-Dec 2009-Part 1

2009 in Short We’re at the end of 2009, what a year! So much has happened and we keep moving forth. Highlights of 2009 include the official launch of O-Tel’s SIP01 server, the release of the O-Box, upgraded version of the IP-PBX, launch of the Super Server SIP05, Promotion of Agents to Super Agents Establishment of Master Agents and promotion of Super [...]

Thursday, December 3, 2020

O-Tel PTT Agent Pricing

O-Tel PTT Agent Pricing                                                                                                               How do you promote PTT? Push to talk over cellular is the most used technology in countries where the mobile providers do not have a stronghold.                                         It is a revenue killer for the mobile providers, therefore the product is not widely marketed                        YOU CAN pay a monthly fee and communicate with your staff [...]

Wednesday, December 2, 2020

O-Tel Launches PTT Test Phase in SA

As some of you may know, O-Tel has been experimenting with new technology to enter the mobile market. To which our aim is to be the 5th Cellular network provider. Due to the uncertainty of the mobile market, and foreseeing the drop in interconnect rates, O-Tel had decided to change strategy and move into a [...]

Sunday, November 22, 2020

My Broadband Conference 09

O-Tel CEO Attended the MyBB09, Below are his brief notes. Vodacom Exec says their 3G capacity is managed well, and stations have capacity to upgrade when traffic increases……..-I disagree.. O-Tel clients using VC’s 3G based networks face latency issues on a daily basis. Oversubscription plenty! IBurst CEO says VOIP received bad reputation because new entrants tried every [...]

Friday, November 13, 2020

Interconnect agreement reached

Vodacom, MTN and Cell C agree to initial interconnect rate reduction Communications Minister Siphiwe Nyanda today announced to parliament that South Africa’s three mobile operators, namely Vodacom, Cell C and MTN, have unanimously agreed to cut the peak interconnect rate by 36c from R1.25 per minute to 89c per minute. For Vodacom and Cell C this [...]

Tuesday, November 3, 2020

Interconnect Charges

The only way for a clients number to show on the callees mobile phone is to call via the Interconnect route. This route takes the voice all the way to the mobile tower via cable, thus the call quality is superb. However, this superb service comes at a price of R1.55 ex VAT (first minute, [...]

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