ISETT SETA Accredited Training Center hosts OTEL’s VoIP Certification Course.
Courseware
Brief Overview
- Introduction to Telecommunications
- Present telecommunications in SA …….Fixed line & mobile
- The new networks in SA…………..NGN’s
- Introduction to VoIP
- Understanding SIP based VoIP
- LAN’s , WAN’s & IP backhaul…..the role of the ISP
- Introduction to VoIP hardware / software ( customer premises equipment) …..
- Phones, routers, PBX, gateways, soft switches & SIP clients
- The O-Tel services…..1Cloud, SIP Trunk, FoIP, Call Centrex
- O-Tel specific backhaul services…..IPC, NGN
- Offering O-tel services to the client
- Navigating the O-Tel control panel
- Creating O-tel accounts & services
- Understanding the vendor equipment ‘How to’s ‘
- Practical workshops ……creating live systems and registering devices on the O-Tel network (includes practical assessment)
- Diagnostics and fault finding
- Introduction to customer training………including user guides
- Written Assessment
Cost: R9995 excl VAT
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