OTEL VoIP Academy


ISETT SETA Accredited Training Center hosts OTEL’s VoIP Certification Course.

Courseware

Brief Overview

  • Introduction to Telecommunications
  • Present telecommunications in SA …….Fixed line & mobile
  • The new networks in SA…………..NGN’s
  • Introduction to VoIP
  • Understanding SIP based VoIP
  • LAN’s , WAN’s & IP backhaul…..the role of the ISP
  • Introduction to VoIP hardware / software ( customer premises equipment) …..
  • Phones, routers, PBX, gateways, soft switches & SIP clients
  • The O-Tel services…..1Cloud, SIP Trunk, FoIP, Call Centrex
  • O-Tel specific backhaul services…..IPC, NGN
  • Offering O-tel services to the client
  • Navigating the O-Tel control panel
  • Creating O-tel accounts & services
  • Understanding the vendor equipment ‘How to’s ‘
  • Practical workshops ……creating live systems and registering devices on the O-Tel network (includes practical assessment)
  • Diagnostics and fault finding
  • Introduction to customer training………including user guides
  • Written Assessment
Cost: R9995 excl VAT
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